Last updated: January 1, 2025
When you contact MRGNV through our website, by phone, or by email, we may collect your full name, phone number and email address, your property address and service location in Gainesville or Alachua County, a description of the mold situation you are experiencing, insurance carrier information if you choose to provide it, and any other information you voluntarily include in your message or during a call.
When you visit our website, we automatically collect certain technical information including your IP address and general geographic location, browser type and version, pages visited and time spent, referring website or search query, date and time of your visit, and device type.
We use the information we collect to respond to your inquiry about mold removal services and schedule a site visit, coordinate remediation work at your property in Gainesville or Alachua County, communicate with your insurance carrier and adjuster on your behalf with your authorization, prepare estimates, remediation reports, and DBPR compliant documentation, follow up on completed jobs and request feedback, improve our website based on aggregate usage data, and comply with Florida DBPR licensing regulations and record-keeping requirements as a licensed mold remediator.
MRGNV does not sell your personal information to third parties. We may share your information with your insurance carrier when you authorize us to communicate with them on your behalf, with independent licensed Florida mold assessors who perform post-remediation clearance testing on your property, with subcontractors who assist with specific aspects of a remediation job under confidentiality obligations, and with legal or governmental authorities when required by law.
Our website may use cookies for basic functionality and analytics purposes. We may use services like Google Analytics to understand how visitors use our site. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect some website functionality.
We take reasonable technical and organizational measures to protect the personal information we collect. No method of transmission over the internet is completely secure. If you believe your information has been compromised, please contact us immediately.
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of any marketing communications at any time. We will respond to your request within 30 days.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us and we will promptly delete that information.
Our website may contain links to third-party websites such as the Florida DBPR license verification portal, review platforms, or insurance company portals. This Privacy Policy applies only to moldremovalgainesvillefl.online. We are not responsible for the privacy practices of external sites.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of those changes.
For privacy questions or requests: